Head of Information Management and Governance

About the role

The ICRC manages vast amounts of information across widely dispersed, conflict-affected contexts, and the role turns unstructured data and information into strategic assets while protecting them in close collaboration with cybersecurity teams. The post-holder leads the strategy, governance and operational execution of the ICRC's information lifecycle, develops a 2027-2030 roadmap for operations, archives, data governance and digital workplace products, and works with ICT and other business units to deliver intuitive search and retrieval through the digital workplace.

Key responsibilities

• Define and champion the information governance strategy and advise executive leadership on using information as a strategic asset
• Integrate emerging technologies such as AI and machine learning into information governance
• Own the Information Governance Framework and lead its maturity roadmap, and develop policies and standards for information handling, classification and lifecycle management
• Act as Secretariat of the Information Security Board and provide strategic oversight of information risk, privacy and compliance
• Monitor compliance with information management requirements and work with auditors, Risk Management, the Data Protection Office and Business Continuity
• Lead a distributed network of information management professionals, set KPIs and act as Business Owner of the Digital Workplace Product Line
• Optimize information lifecycle, document management and preparation of unstructured information for AI use, and support change management and field missions

Required profile

• Advanced university degree in information management, information science, data science, computer science, law or a related field, or equivalent experience
• At least 15 years' overall experience, including at least 10 in information management, governance, data management or data architecture
• Proven track record leading enterprise-wide document management systems or SharePoint
• Demonstrated experience preparing unstructured data environments for AI integration and supporting executive teams in crisis situations
• Team management experience and experience in an international, multicultural environment
• Excellent English and French; Spanish is an asset

Required skills

• Data governance, records management and information lifecycle practices
• Working knowledge of GDPR and data protection principles
• Desirable: modern data platforms (cloud ecosystems, data warehouses, data lakes) and familiarity with AI/ML data requirements and ethical data use

Contract: open-ended, 100% working rate, 4-year assignment with required rotation, start in February 2027; application deadline 10 November 2026.