Project Manager – Software Products

About the role

The Project Manager leads client engagement and drives the ongoing evolution of software products and projects. The role manages customer relationships, refines requirements and gives clear, actionable input to engineering teams, working closely with distributed teams so that customer needs are understood, turned into structured priorities and delivered with quality and efficiency.

Key responsibilities

• Serve as the main point of contact for customers and organize meetings with them, business analysts and tech leads in Egypt to align on requirements and priorities.
• Translate customer needs into structured requirements and track feedback, requests and concerns so they can be integrated into the product roadmap.
• Manage the offering process, including preparing and submitting accurate, competitive proposals, and identify upselling opportunities.
• Define and maintain product roadmaps, schedules and feature prioritization, keeping track of resources in man-days rather than monetary budget.
• Proactively track, manage and mitigate risks that could affect the project timeline or delivery.
• Bridge customers and the development team in Egypt, and foster close cooperation between teams in Switzerland and Egypt.
• Oversee controlled access to the production environment, approving access only when necessary and taking on or delegating cloud administration tasks as needed.

Required profile

• At least 3 years of experience managing software-related projects or products in a customer-facing capacity, with a proven track record of successful delivery.
• Fluency in both German and English.
• Strong organizational skills, able to coordinate several projects and stakeholders at once.
• Experience turning customer requirements into structured deliverables and preparing proposals.