Office Support Agent – Local Agent Group IV

About the role

The Office Support Agent provides essential administrative, logistical and office‑management assistance to the Head of Delegation and the team of nine at the EU Delegation in Geneva. Working under the direct supervision of the Head of Delegation, the incumbent supports daily operations, event coordination and secretariat tasks.

Key responsibilities

• Process, file and archive incoming and outgoing mail and reports using the ARES and HIVE document‑management systems.
• Register invoices in the financial management system and prepare budget commitments for Press & Information and representational costs.
• Prepare meeting files, correspondence and ensure correct layout for signatures.
• Coordinate and set up meetings, conferences and high‑level visits, liaising with external partners.
• Provide technical support during events, including audio‑visual equipment and material handling.
• Maintain supplier and contractor lists, manage invitation and mailing lists, and assist with website updates.
• Support planning of leave, absences and occasional atypical working hours.

Required profile

• Relevant experience in administrative support, office management or event coordination.
• Ability to work under supervision, follow procedures and adapt to changing delegation needs.
• Good organisational skills and attention to detail.

Required skills

• Proficiency with document‑management systems (ARES, HIVE).
• Experience using a financial management system for invoice processing.
• Familiarity with audio‑visual equipment for events.
• Basic website content‑management knowledge.

What we offer

• Fixed‑term contract of two years with possible renewal subject to budget and operational needs.
• Probation period of three months.
• Base salary starting from 5,655 CHF, dependent on verified experience.
• Opportunity to work in a diplomatic environment with a multicultural team.