Industry Process Expert

About the role

Blockstream is seeking an Industry Process Expert to lead the execution and optimisation of financial‑services solution delivery for enterprise clients. Reporting to the Director, Industry Lead, Financial Services, you will bridge strategic vision and tactical execution across banking and digital‑asset projects.

Key responsibilities

• Own and optimise end‑to‑end delivery processes for custody, payments, tokenisation and digital‑asset integration.
• Develop and maintain standardised delivery frameworks, reference architectures and implementation playbooks for financial‑services clients.
• Lead process‑improvement initiatives to boost delivery speed, quality and client satisfaction.
• Collaborate with product and engineering teams to ensure solutions are scalable and implementable.
• Coordinate resource planning, monitor delivery metrics and provide regular project health reports.

Required profile

• 7+ years in banking, financial services or fintech, with at least 3 years in delivery management or solutions architecture.
• Proven experience managing complex technical programmes in regulated environments.
• Strong understanding of banking operations, custody, payments and core banking platforms (Avaloq preferred).
• Fluent in Swiss German, German and English; French or Italian a plus.

Required skills

• Avaloq core banking platform knowledge.
• Cloud platforms (AWS preferred), API architectures and DevOps practices.
• Programming/scripting languages such as Python or JavaScript.
• Experience with Bitcoin, blockchain and digital‑asset technologies.