Senior Key Account Manager – Travel Retail EMEA & Americas

About the role

The Senior Key Account Manager will lead the Travel Retail strategy for L’Occitane across EMEA and the Americas, driving sales growth, profitability and retail excellence in a premium beauty environment.

Key responsibilities

• Define and implement a key‑account strategy to drive sales, profitability and retail excellence across Travel Retail in Europe, the Middle East and Africa and the Americas.
• Manage P&L, build budget forecasts and monitor KPIs such as sales, investment and operating profit.
• Develop and nurture relationships with top travel‑retail accounts, negotiate commercial terms, pricing, space and merchandising plans.
• Lead the creation and execution of joint business plans, marketing initiatives and CAPEX projects aligned with brand guidelines.
• Produce regular sell‑in and sell‑out analysis using PowerBI, track market trends and present actionable insights to senior management.
• Coach and motivate a team of a Commercial Executive, two Retail Managers and more than twenty Beauty Advisors.
• Coordinate cross‑functional projects with Marketing, Concept, Training, Finance and Customer Service.
• Organise trade events, trainings and seminars across the region.

Required profile

• Minimum 10 years of international experience in travel‑retail or premium beauty sales.
• Proven track record of driving revenue growth and managing P&L for large accounts.
• Strong negotiation and influencing abilities.
• Fluent English; French is a strong advantage.
• Excellent interpersonal and leadership skills.

Required skills

• PowerBI for sell‑out and performance reporting.

What we offer

• Opportunity to shape the Travel Retail strategy for a leading global beauty brand.
• Dynamic, multicultural environment based in Geneva.
• Competitive compensation package.