Executive Administrative Assistant & Guest Ambassador

About the role

The Executive Administrative Assistant & Guest Ambassador at The Park Gstaad, a Four Seasons Hotel, provides seamless executive support to senior leadership while delivering warm, personalised arrival experiences for guests. This dual‑focus position ensures smooth internal operations and memorable guest interactions that reflect Four Seasons’ luxury standards.

Key responsibilities

• Provide comprehensive administrative support to the General Manager and Executive Committee, including calendar management, correspondence, travel arrangements and confidential documentation.
• Welcome guests, coordinate arrivals and departures, and handle special requests with professionalism and warmth.
• Organise executive briefings, presentations and departmental communications.
• Support planning and execution of executive functions, dinners and ownership meetings.
• Maintain organised filing systems and ensure compliance with data‑privacy regulations.
• Liaise between executives, guests and internal departments to guarantee seamless communication and service delivery.

Required profile

• Minimum 3 years of executive administrative experience within luxury hospitality.
• Proven ability to support senior leaders in a fast‑paced environment.
• Exceptional organisational skills, attention to detail, discretion and professionalism.
• Fluent in English and German; additional languages are a plus.
• Eligibility to work in Switzerland (Swiss, EU/EFTA citizenship or valid work authorization).

Required skills

• Fluent English and German.

What we offer

• Competitive salary and comprehensive benefits package.
• Employee meals and uniform laundry service.
• Monthly employee recognition program.
• Global career growth opportunities through task forces and transfers.
• Employee travel program.