Account Manager – Strategic Partnerships (Swisscom)

About the role

Ericsson is looking for an Account Manager to lead the strategic partnership with Swisscom in Switzerland. You will act as the primary liaison between Ericsson and Swisscom, turning customer needs into business value and helping shape the future of connectivity, AI, and automation.

Key responsibilities

• Develop and execute account plans to grow the Swisscom relationship.
• Conduct market analysis to identify new opportunities and growth areas.
• Manage business risk and implement mitigation strategies.
• Perform insight‑based selling and negotiate profitable contracts.
• Lead commercial management across all business activities.
• Drive strategic conversations and identify expansion opportunities.
• Serve as a trusted advisor to Swisscom decision‑makers, building long‑term, value‑based relationships.
• Coordinate cross‑functional execution with internal Ericsson teams.
• Ensure compliance with Ericsson policies and procedures.

Required profile

• Strong customer‑engagement experience in the IT/telecom sector.
• Ability to align technical solutions with business objectives.
• Proven expertise in market analysis and business risk management.
• Excellent communication, stakeholder‑management and consultative‑selling skills.
• Proactive, collaborative mindset with a customer‑first approach.
• Fluency in English; German language skills are a strong asset.

Required skills

• Insight selling techniques.
• Contract negotiation.
• Strategic sense‑making and situational agility.

What we offer

• Opportunity to influence a leading telecom network’s evolution.
• Access to Ericsson’s global innovation ecosystem.
• Collaborative, diverse team of technology innovators.
• Competitive compensation and benefits package.