AI Enablement Lead

About the role

An experienced AI Enablement Lead is sought to accelerate the adoption of AI tools across a growing international organisation, starting with the business development function. This is a hands-on individual contributor role based in Switzerland, where you design and deliver training, coaching and onboarding programmes so colleagues can integrate approved AI solutions into their daily work. You will work with business leaders, functional experts and technical teams to turn user feedback and adoption data into improvements.

Key responsibilities

• Design and deliver onboarding and continuous coaching for the business development team, covering the full cycle and approved AI tools
• Develop role-specific playbooks, readiness programmes and practical resources for customer engagements
• Expand AI enablement to other functions and roll out approved AI workflows to priority audiences
• Create task-based learning combining exercises, feedback and knowledge checks
• Train users to validate AI outputs, handle information appropriately, respect approval boundaries and escalate issues
• Support colleagues hands-on, diagnosing whether challenges relate to knowledge, data quality, access or product functionality
• Drive adoption through manager engagement, internal champions and readiness checks with tool owners
• Monitor usage, proficiency and output quality, and set up a feedback process that routes issues and improves training and workflows

Required profile

• Proven experience in business development or revenue enablement, including onboarding, coaching and playbooks linked to performance
• Working knowledge of B2B business development processes, buyer roles, qualification and customer preparation
• Demonstrated success driving behavioural change and technology adoption
• Excellent communication and stakeholder management, able to influence without direct management authority

Required skills

• Strong facilitation, training and coaching skills
• Ability to design learning around real work tasks and engage sceptical or time-constrained colleagues
• Strong analytical skills, measuring proficiency and adoption beyond attendance or logins
• Nice to have: defence or military background, B2B technology enablement experience, employee enablement or change management experience, and prior launch of AI tools

What we offer

• Fully remote working arrangement
• Full-time employment in an international, cross-functional environment
• Opportunity to shape and lead an organisation-wide AI enablement programme
• Individual contributor role with broad organisational impact