Associate – Inter‑Company Order & Invoice Flow

About the role

Alcon is looking for an Associate to manage inter‑company orders and invoice flow within its Supply Chain function. You will ensure that orders move smoothly from creation to warehouse receipt while complying with customs, regulatory and financial requirements.

Key responsibilities

• Execute and update all inter‑company orders until delivery and receipt at the warehouse.
• Ensure compliance with customs, regulatory and financial rules throughout the process.
• Follow GxP regulations and Standard Operating Procedures, maintaining accurate documentation.
• Complete required training and contribute to continuous operational improvement.
• Apply specialized knowledge to achieve project goals with some decision‑making authority.

Required profile

• 3‑5 years of experience in international customer service.
• High proficiency with the OTI (order‑to‑invoice) module of an ERP system, preferably SAP.
• Advanced Excel skills, including crosstab, pivot tables, VLOOKUP, macros and scripting.
• Strong communication abilities to work with geographically dispersed teams.
• Excellent time‑management and stakeholder‑management capabilities.

Required skills

• SAP (OTI module)
• Advanced Excel (pivot tables, VLOOKUP, macros, scripts)