CDC Operations Manager (m/f/d)

About the role

Straumann Group is looking for a CDC Operations Manager (m/f/d) to take overall operational responsibility for its Central Distribution Center in Basel. This is a pivotal leadership role covering warehouse operations, order fulfillment, distribution execution and site transformation, leading an integrated operation across warehouse, order management and distribution while shaping a move toward a more automated, technology-enabled environment.

Key responsibilities

• Lead and oversee end-to-end CDC Basel warehouse and distribution operations, from inbound logistics and inventory management to shipping, returns and distribution performance.
• Own operational performance across service, productivity, order cycle time, inventory accuracy, quality, compliance and cost.
• Lead and develop the Basel warehouse, distribution and order management organization, including workforce planning, capability development and succession planning.
• Set up a performance management cadence using KPIs, structured problem solving and effective escalation routines.
• Lead major transformation initiatives such as the Uptown migration, Mikado warehouse workstreams and automation readiness, turning strategic programs into executable site plans.
• Drive process simplification and continuous improvement, and ensure safe, compliant and efficient operations including temperature-critical handling, inventory controls and audit readiness.
• Work with IT, automation specialists and technology providers on the automated warehouse environment.
• Manage the operational interface between order management, warehouse execution and transportation, and manage budgets, capacity planning, investment priorities and business continuity planning.

Required profile

• Degree in Supply Chain Management, Logistics, Industrial Engineering, Operations Management, Business Administration or a related field.
• Extensive experience leading warehouse, distribution, logistics or supply chain operations in a complex environment.
• Proven leadership experience with end-to-end accountability for service, productivity, quality, inventory, capacity and cost.
• Experience in international distribution, cross-border shipments and service-provider management.
• Ability to lead organizational change and develop capable teams; strong analytical, data-driven mindset.
• Fluency in German and English.
• Experience in a regulated environment such as medical devices, pharmaceuticals or healthcare.

Required skills

• Experience with ASRS, shuttle, goods-to-person or comparable automation technologies.
• Track record in operational transformation such as warehouse redesign, site moves, WMS implementation, automation or business integration.
• Solid understanding of WMS/ERP and warehouse automation.
• Lean Six Sigma, project/program management or relevant warehouse systems and automation training.