Customer Service Executive – Community Associate

About the role

Regus is looking for a proactive Customer Service Executive (Community Associate) to be the welcoming face of our business centres in Switzerland. You will ensure a professional, comfortable environment for members and guests while supporting daily operations.

Key responsibilities

• Greet customers and guests, manage front‑desk interactions.
• Provide administrative and operational support, handling requests, mail, switchboard, and office supplies.
• Organise and coordinate community and centre events.
• Maintain quality standards, oversee cleaning and maintenance, and manage opening/closing routines.
• Prepare office and conference rooms for use.

Required profile

• High self‑motivation, performance‑oriented and able to work independently.
• Diplomatic, calm, and tactful when handling customer issues.
• Adaptable with a "can‑do" attitude.
• Excellent written and spoken German, French and English.
• Completed vocational training (open to beginners).
• Professional appearance and strong communication skills.

Required skills

• Proficiency in MS Office 365.

What we offer

• Opportunities for career advancement within a global company.
• Access to a wide range of training programmes.