Dispatcher

About the role

The Dispatcher will lead a team of drivers handling sensitive shipments, including temperature‑controlled and regulated products. This position requires high concentration, flexibility, and the ability to interact with multiple departments to ensure timely and safe deliveries.

Key responsibilities

• Manage drivers and coordinate pickups and deliveries of sensitive shipments across the region.
• Support store manager with pre‑conditioning, packaging preparation, and daily operations.
• Assist customs with import/export tasks and ensure compliance.
• Communicate shipment details to drivers and update IT systems such as DASH Monitor and TMS.
• Prepare specialized and temperature‑controlled packaging, monitor stock, and handle reverse‑logistics packaging.
• Monitor refrigerated containers, cold rooms, and freezers for proper operation.
• Download and analyse data for distribution to customer service and global offices.
• Assist with loading/unloading vehicles using equipment like electric pallet jacks when needed.

Required profile

• Good level of English.
• Valid driver’s license.
• Ability to work autonomously and collaborate with diverse teams.
• Strong sense of initiative, responsibility, and adaptability.
• Good computer literacy and ability to prioritize tasks.
• Experience in a similar logistics or dispatch role.

Required skills

• DASH Monitor
• Transportation Management System (TMS)

What we offer

• Full‑time employment.
• Benefits aligned with local market practices.
• Opportunity to work within a global health‑focused organization.