Executive Sales Associate – Fine & High Jewelry

About the role

Boucheron, founded in 1858, is a French maison of jewelry, high jewelry and watchmaking. It is looking for an Executive Sales Associate to join its Geneva boutique. The role drives sales, nurtures client relationships and develops business, representing the Maison with elegance, expertise and exceptional service.

Key responsibilities

• Sales performance: provide personalized service, recommend jewelry, use product knowledge to present the collections, meet and exceed sales targets through upselling and cross-selling, and keep accurate sales records.
• Clienteling: build long-term client relationships, follow up proactively, use CRM tools to track interactions and purchase history, and coordinate with the Store Director on exclusive client events.
• Business development: identify opportunities to grow the client base, network with high-net-worth individuals, influencers and business bringers, and share market and competitor insights with the Store Director.
• Operations: keep the boutique running smoothly with high standards of presentation, security and compliance, support stock management and CRM accuracy, and contribute to team initiatives and events.

Required profile

• Proven experience in luxury retail sales in jewelry or high-end fashion, preferably with at least 20% fine and high jewelry turnover.
• Strong interpersonal and communication skills, with storytelling abilities; French and English are mandatory, Russian is an asset.
• Results-oriented, adaptable to a fast-paced environment, professional and enthusiastic.

Required skills

• Proficiency in CRM software.
• Very important clienteling skills.