Forward Deployed Engineer

About the role

Lead the design, build, and deployment of AI agents and experiences directly inside enterprise customer environments as part of Salesforce's delivery organisation.

Key responsibilities

• Design and ship end‑to‑end AI solutions, including architecture, prompts, reasoning, tool calls and integration with customer systems.
• Build and integrate data pipelines on Salesforce Data Cloud, Snowflake, Databricks and other platforms, and monitor agent performance dashboards and KPI reporting.
• Lead PoCs and MVPs from concept to production in days, co‑building with customers and partners.
• Serve as senior technical voice, surface platform gaps, mentor junior engineers and translate complex business challenges into deployable solutions.

Required profile

• 7+ years of software engineering or technical delivery experience, preferably with AI/LLM technologies at scale.
• Extensive customer‑facing delivery experience in consulting or professional services and fluency in two or more languages (Python, JavaScript/TypeScript, Java, Apex).
• Deep hands‑on experience with LLMs, prompt engineering, data modelling, APIs and integration patterns.
• Fluent in English and at least German or French, willing to travel ~25% of the time.

Required skills

• Python
• JavaScript/TypeScript
• Java
• Apex
• Large Language Models (LLMs) and prompt engineering
• Data pipelines on Snowflake, Databricks, Salesforce Data Cloud
• API design and integration patterns
• Agent frameworks such as LangChain or LlamaIndex (optional)