HR Data and AI Support Consultant

About the role

The Office of the High Commissioner for Human Rights is looking for a consultant to support the Career Paths project in Geneva, working under the supervision of the HR project lead and closely with the project team. The work covers quality assurance of a career-mapping dataset, configuration and testing of a chatbot prototype, and communication and training support. The position is open to Geneva or remote work and has an expected duration of three months.

Key responsibilities

• Quality assurance: check AI-generated outputs against source information and agreed HR definitions and mapping rules, record errors and patterns, conduct sample and targeted reviews, maintain a QA log and help clean and validate the dataset before it is integrated into the Career Paths Portal.
• Chatbot support: gather and document business needs, prepare a structured knowledge base, user journeys and conversational flows, configure and test the chatbot prototype, prepare draft operational guides and document opportunities for improvement.
• Communication and user engagement: help present the chatbot, coordinate between teams, organize and deliver user training sessions, prepare user guides and training materials, and provide basic user assistance.

Required profile

• Advanced university degree (Master's or equivalent) in Human Resources Management, Business Administration, Data Analytics, Information Management, Social Sciences, Organizational Psychology or a related field; a first-level degree plus relevant experience may be accepted.
• 1-3 years of professional experience in HR, HR analytics, data management, workforce or career development, job analysis or talent management.
• Experience with structured datasets (validation, classification, quality assurance) is desirable; previous experience in the UN system or another international organization is highly desirable.
• Fluent English is required; French or another UN official language is an advantage.

Required skills

• Strong proficiency in Microsoft Excel or comparable tools for managing structured datasets.
• Familiarity with generative AI tools and prompt-based workflows is desirable; the candidate does not need to be an AI developer but should be comfortable learning and applying AI-assisted analytical methods.