Information Systems Assistant – Temporary

About the role

The Digital and Technology Support Section of UNCTAD is seeking an Information Systems Assistant on a temporary basis. You will join the Business Analysis Team to support the design, development, and maintenance of customized software applications that serve the organization’s statistical and data services.

Key responsibilities

• Act as the focal point for receiving and processing user requests.
• Provide basic technical support for software applications within the assigned area.
• Assist senior IT staff in planning, specifying, designing, developing, testing, and implementing customized application software.
• Support redevelopment and maintenance of legacy asset‑management systems, including coding, testing, security compliance, documentation, and implementation.
• Help ensure software security, data integrity, and recovery, and participate in needs assessments for new or modified systems.
• Maintain regular contact with users and technical staff to provide ongoing support.
• Research emerging technologies, test and evaluate new products, and support mobile‑application configuration, testing, and quality assurance.
• Perform any other related duties as required.

Required profile

• Professionalism with good judgment and ability to adapt to changing requirements.
• Strong commitment to gender equality and inclusive participation.
• Ability to work efficiently under pressure and meet deadlines.
• Conscientious, motivated by professional standards rather than personal concerns.

Required skills

• Basic programming knowledge and skills.
• Software development and application support.
• Mobile application testing and configuration.
• Security compliance and data integrity handling.

What we offer

• Opportunity to work within a United Nations agency.
• Exposure to international trade and development data systems.
• Professional development in a multicultural environment.