IT Services Supporter (d/f/m)

About the role

The HOLY FASHION GROUP is looking for an IT Services Supporter for its headquarters in Kreuzlingen. You will be the first point of contact for employees on IT-related questions and technical issues, providing first- and second-level support and keeping day-to-day IT operations running smoothly.

Key responsibilities

• Set up, configure and maintain PCs, laptops, printers and mobile devices
• Analyse hardware and software issues, find their root cause and deliver prompt, lasting solutions
• Support IT rollouts and infrastructure projects and help improve the IT environment
• Handle employee onboarding and offboarding: provide IT equipment and access rights, and manage return and deactivation of devices when employees leave

Required profile

• Vocational training in IT or an equivalent qualification
• Previous IT support experience is an advantage
• Service-oriented, independent and reliable approach
• Very good German; knowledge of other Swiss national languages or English is an advantage

Required skills

• Good knowledge of Windows
• Good knowledge of Microsoft 365

What we offer

• 13th-month salary
• Free parking at the headquarters and excellent public transport links
• Employee restaurant with clean eating, staff discounts in own stores and outlets, and a relocation or company apartment support for new hires
• Home office one day per week and the option to bring your dog to work
• Kidsroom, events, sports courses and fitness room, and training and onboarding support