Junior Key Account Manager – Medical Devices

About the role

Elos Medtech seeks a Junior Key Account Manager to manage and develop relationships with selected key customers in the medical device sector, acting as the main point of contact and identifying new business opportunities.

Key responsibilities

• Manage and develop relationships with key customers, handling inquiries, quotations and commercial aspects of New Product Introduction projects.
• Oversee end‑to‑end order management, ensuring reliable deliveries and resolving quality issues in collaboration with Supply Chain and Quality.
• Maintain customer agreements, pricing and product margins, support negotiations and contribute to Sales & Operations Planning.
• Monitor KPIs such as sales, forecasts, delivery performance (OTIF) and non‑conformities, providing regular reports to the Business Unit lead.
• Prepare and lead customer business reviews covering performance, forecasts, quality and future opportunities.

Required profile

• Commercial or technical qualification with initial experience in Customer Service, Key Account Management, Sales Support or Order Management, preferably in manufacturing.
• Good technical understanding and ability to quickly familiarize with products, processes and customer requirements.
• Outgoing, customer‑focused and confident in building long‑term professional relationships.
• Fluent in German and English with strong communication and negotiation skills.

Required skills

• Advanced Excel skills for working with numbers, margins and forecasts.
• Familiarity with ERP systems, ideally SAP.

What we offer

• Work directly with leading orthopaedic medical device companies in an international team.
• Gain experience in a regulated medical device environment and visibility into strategic customer relationships.
• Ownership of customers and projects with opportunity to contribute ideas and make impact.
• Professional growth in a diverse, international environment.