Key Account Manager

About the role

As a Key Account Manager you will own and steer the commercial performance of strategic retail customers across Switzerland, driving sustainable growth, profitability and market share.

Key responsibilities

• Lead sales, profitability, market share, distribution, forecasting and trade investment outcomes for assigned retail customers.
• Develop and execute joint business plans that translate category priorities into profitable customer plans.
• Build trusted relationships with key customer stakeholders and lead negotiations backed by strong financial insight.
• Manage accurate customer forecasting, baseline and promotional planning, and ensure best‑in‑class execution of promotions and launches.
• Turn shopper, category and financial insights into fact‑based recommendations to improve performance.

Required profile

• Proven track record in key account management within fast‑moving consumer goods or retail, with ownership of growth, profitability and market share.
• Experience in eCommerce is a strong asset.
• Fluent in German and English; French is an advantage.
• Demonstrated commercial and financial acumen, negotiation and relationship‑building skills.

Required skills

• eCommerce

What we offer

• Paid holidays beyond legal requirements.
• Learning and development opportunities.
• Performance‑based bonus.
• Healthcare contribution and Employee Assistance Program.
• Strong employer pension contribution.
• Generous parental leave and family support solutions.
• Employee discounts on various products and services.