Laundry Runner

About the role

The Laundry Runner at Four Seasons Hotel des Bergues Geneva is responsible for dispatching linen, controlling the receipt of linen and making sure every department has its linen stock for daily operations. The position sits within a luxury hotel in the heart of Geneva, close to the lake and the Old Town.

Key responsibilities

• Receive and control clean linen daily, checking that the number of pieces returned matches the delivery sheet and escalating discrepancies to the Laundry Manager
• Ensure linen is returned to the hotel in the quality expected at a Four Seasons and that billing from the provider matches what was received
• Dispatch clean linen to Rooms pantries, the Spa level and F&B pantries, keeping them clean, organised and well maintained
• Maintain stock levels according to par levels and inject new linen into stock with the help of the Laundry Manager
• Keep rooms stock areas (linen, pillows, duvets, feathers, toppers, extra beds) organised and clean, and move discarded linen to the soiled linen storage area
• Separate damaged items and send clean linen still stained back to the laundry provider for re-treatment
• Update the linen stock tracking sheet and receive manager clean garments, checking billing against quantities
• Replace chemicals in the laundry when needed, support uniform attendants during inventory, and help with carpet and furniture destaining and deep cleaning during the Perfect Room Program
• Take part in the quarterly linen and uniforms inventory
• Act as an ambassador of the hotel, uphold Four Seasons service standards, follow work rules and grooming guidelines, and act quickly in emergencies

Required profile

• Fluent in French; additional languages are an advantage
• Strong organisational skills with attention to detail
• Able to use Excel, Outlook and Word
• Swiss nationality, Swiss residency permit or EU citizenship is preferred