Manager GBS – Shared Services Advisory

About the role

PwC is looking for a Manager GBS in Zurich within its Advisory line of service, covering the FS X-sector and risk management. The role advises clients on shared services strategy, operating models and global trends, and leads end-to-end transformation projects.

Key responsibilities

• Identify and develop business opportunities with new and existing clients, engaging senior decision-makers in sectors such as Pharma, Financial Services, Retail, Industrial Products and Public Services.
• Define GBS strategies, service delivery models and governance frameworks to consolidate business services.
• Lead end-to-end transformation projects, including process mapping, technology assessment, implementation and outsourcing.
• Facilitate workshops and manage relationships with senior client stakeholders, communicating the GBS value proposition.
• Support service transitions, application migration and change management.
• Develop business cases, analyse financial data and perform cost modelling to drive ROI and savings.

Required profile

• 7+ years of experience in the GBS/outsourcing industry.
• At least 5 years of relevant consulting experience, with pipeline building, project management and team leadership skills.
• Proven track record in GBS setups and transformations, ideally in shared services such as Procurement, Supply Chain, FP&A, HR and IT.
• Knowledge of the Swiss market and established client relationships.
• Fluent English and German; French is an advantage.

Required skills

• Preferred: experience in finance transformation and process optimisation.
• Preferred: familiarity with automation use cases and ERP products such as S/4HANA.