Marketing Coordinator

About the role

You will join the pre‑opening team of Waldhaus Flims, Grand Resort & Spa and lead day‑to‑day marketing for all hotel outlets from launch through the first operating season.

Key responsibilities

• Plan and execute marketing campaigns for rooms, restaurant, bar, spa and meetings & events in line with the annual plan and budget.
• Create and publish on‑site photo and video content, write copy and manage social media channels daily.
• Maintain the hotel’s digital presence across the website, Hilton brand platforms, booking channels, Google Business Profile and review sites.
• Develop seasonal offers, spa packages, restaurant events, M&E promotions and email newsletters.
• Produce sales and marketing collateral such as menus, fact sheets, brochures and signage.
• Coordinate agencies, photographers and freelancers, ensuring brand standards are met.
• Work with local tourism boards, media, influencers and partners for PR and partnership activities.
• Track and report monthly performance metrics for channels, campaigns and reviews.

Required profile

• 2+ years of hands‑on marketing experience, preferably in hotel, resort, restaurant or spa.
• Multi‑outlet understanding of rooms, F&B, spa and events marketing.
• Fluent in German and English; Italian or French is a plus.
• Eligible to work in Switzerland and willing to live in or near Flims.

Required skills

• Content creation: photo and short‑video shooting on a phone, basic editing and copywriting.
• Social media management on Instagram, Facebook, LinkedIn and other platforms.
• Paid advertising experience with Meta Ads, Google Ads and LinkedIn Ads.
• Email marketing tool usage for newsletters and campaigns.
• Website content updates for hotel and outlet pages.
• Google Business Profile and review site management.
• Familiarity with Hilton brand platforms (or ability to learn quickly).

What we offer

• Competitive compensation package with performance incentives.
• Opportunity to be part of the reopening of a historic Swiss grand resort.
• Real ownership of outlet marketing and direct impact on results.
• Collaborative culture with bold, curious professionals.
• Health insurance, one daily meal, accommodation and career development opportunities.