NeStep Talent in Coffee Expertise Insights

About the role

Nespresso offers a 12-month immersive NeStep programme for recent graduates in Switzerland, based in Romont with regular presence in Vevey, starting in January/February 2027. As a NeStep Talent in Coffee Expertise Insights, you will help the Coffee Expertise team become more data-driven and make its impact measurable, turning insights from digital tools, dashboards and user feedback into practical recommendations. At least half of your time is spent on an impactful project, with structured learning and continuous mentoring.

Key responsibilities

• Analyse data and user feedback from Coffee Expertise dashboards and digital platforms and turn findings into actionable recommendations.
• Support the implementation and continuous improvement of digital assets, from identifying business needs to testing, onboarding and user feedback.
• Help measure the impact of Coffee Expertise initiatives by tracking adoption, engagement, learning and business contribution against agreed indicators.
• Support the virtual activation of the global Coffee Ambassador community through training content, polls and surveys.
• Explore Nestlé-approved AI and GROW use cases while supporting projects such as masterclasses, tastings and internal contests.

Required profile

• Recent graduate with a bachelor's or master's degree in Data Analytics, Data Science, Business Analytics, Computer Science or a related field.
• Degree completed within the last 12 months at a Swiss higher education institution.
• Swiss national, EU/EFTA national or C permit holder.
• Fluent English; French and other languages are a plus.

Required skills

• Strong analytical and problem-solving skills, with confidence using dashboards, spreadsheets and digital platforms.
• Experience with Excel, Forms or Power BI, or the ability to learn comparable tools, is an advantage.
• Ability to turn a business need into a practical digital solution, asset, toolkit or workflow.

What we offer

• Learning and development opportunities, including mentoring and coaching.
• Paid holidays beyond legal requirements.
• Healthcare contribution and access to the Employee Assistance Programme.
• Employee discounts and potential reward for an outstanding contribution.