Ocean Export Operations Specialist

About the role

As an Ocean Export Operations Specialist at AIT Worldwide Logistics, you will play a key role in ensuring the smooth and timely export of shipments for customers. The position combines operational responsibility, customer interaction and compliance expertise in a fast-paced, international environment.

Key responsibilities

• Coordinate and ensure timely export shipment processing
• Optimize and document operational procedures and workflows
• Provide expert support and consultation to customers
• Manage customs clearance and related documentation
• Communicate with customers, agents and service providers
• Prepare and follow up on quotations and conduct sales negotiations
• Process and secure customer invoices, monitor deadlines and ensure accurate invoicing
• Prepare letters of credit, bills of lading, delivery notes and customs documents
• Handle dangerous goods shipments in full compliance with applicable regulations

Required profile

• Completed commercial apprenticeship in international forwarding
• Education in business administration
• Professional experience in international freight forwarding
• Fluent German and English (spoken and written); additional European languages are a plus
• Quick comprehension, precise and reliable working style, independent and accurate, enthusiastic team player

What we offer

• Competitive salary and comprehensive benefits package
• Pension scheme with higher employer contributions and full accident insurance coverage
• Subsidized parking and a CHF 60 monthly public transport subsidy
• At least 25 vacation days per year, increasing with age, plus free time before public holidays
• 41-hour work week, flexible hours and a hybrid model with up to two home office days per week
• Up to 5 volunteer hours per year and professional development support, including partial funding for selected training