Operations Manager

About the role

The Operations Manager ensures the smooth and efficient running of IRF Headquarters in Geneva and coordinates alignment across IRF regional offices. This role covers operations, finance coordination, human resources, governance support, and internal coordination, promoting consistency across all entities.

Key responsibilities

• Manage the full employee lifecycle, including recruitment support, onboarding/offboarding, records, payroll, and compliance with Swiss social, pension, and insurance bodies.
• Coordinate the annual performance review cycle, staff development, and travel support for staff and consultants.
• Oversee day‑to‑day financial operations such as invoices, payments, account reconciliation, and membership billing.
• Support the Director General on budgeting, monthly actuals, and liaise with external accounting for review and audit.
• Ensure smooth daily operations of the Geneva headquarters, including facilities, suppliers, and IT resources.
• Act as the main coordination point between Geneva headquarters and regional offices, aligning them with IRF governance, policies, and reporting standards.
• Maintain governance records and coordinate statutory meetings (General Assembly, Board, Executive Committee) including scheduling, documentation, logistics, and minutes.
• Oversee legal and compliance matters in collaboration with legal counsel and continuously improve internal processes to meet Swiss regulatory requirements.

Required profile

• Based in Geneva or surrounding areas with a valid work permit.
• Bachelor’s degree in HR, Business Administration, Operations or a related field.
• Minimum five years of experience in operations, HR, or office management.
• Fluency in French and English (written and spoken).
• Sound knowledge of Swiss labour law and Geneva cantonal HR regulations.
• Good working knowledge of accounting principles and financial tracking.
• Strong organisational and coordination skills with ability to manage multiple priorities.
• Experience working with external service providers and suppliers.
• Proficiency in standard office software and document management systems.