Process Lead Supply Planning Reliability

About the role

Johnson & Johnson is looking for a Manager & Global Process Lead, Supply Planning Reliability, based in Zug, to lead the development, governance and continuous improvement of global planning processes across its Integrated Supply Chain. The role reports to the Senior Manager, Global Operational Planning Process Standards & Improvement, and acts as the global owner of Planning Reliability standards, capabilities and adoption strategies, partnering across Supply Chain, Technology and Business functions.

Key responsibilities

• Define and evolve global planning standards, governance frameworks and process-data-tools in line with Functional Global Process Managers and regional platforms
• Lead process transformation and technology implementation initiatives driven by business, organizational and technology changes
• Maintain planning playbooks, process and tool documentation and training materials
• Lead global communities of practice and guide the design, development and deployment of global training and capability-building programs
• Partner with core teams and Business Excellence to improve planning processes, tools and user experiences
• Work with Digital, Data Science, AI and Technology teams to define future planning capabilities and benchmark industry practices
• Influence cross-functional partners and senior leaders, champion collaboration across planning, manufacturing, quality and technology, and lead organizational change for sustainable process improvements

Required profile

• Bachelor's degree or equivalent experience in Supply Chain, Operations, Engineering, Business or a related field
• More than 5 years of experience in Supply Chain Planning, Integrated Business Planning (IBP), Site/External Planning or related areas
• Proven track record leading process improvement, business transformation or global capability-building initiatives
• Strong knowledge of supply chain planning processes and operating models, and experience in complex global organizations
• Fluent English; other languages are a plus
• Willingness to travel about 20-30% domestically and internationally, and to work across global time zones

Required skills

• Preferred: advanced degree (MBA, Supply Chain, Operations Management, Engineering)
• Preferred: experience with planning technologies such as OMP, SAP, Anaplan, Control Tower or Digital Twins
• Preferred: experience partnering with Digital, Data Science, Analytics or Technology teams
• Preferred: familiarity with AI, data lakes, advanced analytics, automation and digital planning solutions