Programme Support Officer (Professional)

About the role

The Programme Support Officer will work under the direct supervision of the Ombudsperson, providing essential administrative, programme support and coordination functions for IOM’s Geneva office.

Key responsibilities

• Provide administrative and back‑office support to the Ombudsperson, including coordination of travel, meetings, workshops and events.
• Assist with procurement, vendor management and finance‑related processes, ensuring compliance with IOM procedures.
• Prepare presentations, briefing materials, meeting minutes and other documentation, handling confidential information with discretion.
• Support onboarding of staff and non‑staff personnel and maintain records in SharePoint and other knowledge‑management tools.

Required profile

• Bachelor’s degree in Administration, Human Resources, Law or a related field with at least two years of relevant experience (or four years with a university degree).
• Proven experience in administrative coordination, office management, project support or procurement in a multicultural, fast‑paced environment.
• Ability to work with confidential and sensitive information, demonstrating neutrality, sound judgement and professionalism.
• Strong organizational, time‑management and stakeholder‑engagement skills.

Required skills

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Experience with SharePoint and virtual collaboration platforms.
• Ability to create and edit PDFs using Adobe Acrobat.
• Working knowledge of the WAVE platform.