Public Information Intern - Digital Analytics & Web Strategy

About the role

The United Nations Office for Disaster Risk Reduction (UNDRR) is offering a six-month public information internship in its Communications and IT Section, within the Content and Channels team. The intern reports to the Web Officer and supports the flagship knowledge platform PreventionWeb, focusing on digital analytics, user journey research and the use of AI tooling in editorial workflows. The internship is intended to be in person and full-time (40 hours per week), but can be adjusted to the candidate's needs.

Key responsibilities

• Monitor and report web analytics (Google Analytics 4, Looker Studio) across UNDRR's digital portfolio, identifying content performance trends and editorial and product insights.
• Contribute to user journey and UX research on PreventionWeb, including light-touch UX exercises, user feedback reviews and documented findings.
• Help apply AI tooling to editorial workflows, such as content tagging, metadata quality, search relevance and prompt-based summarisation and abstract writing.
• Publish and curate content (documents, events, news, policy, jobs) in PreventionWeb's Drupal CMS, and build fluency with the publishing pipeline.
• Identify content for social media promotion, take part in the weekly content meeting and review web analytics to propose optimisations.
• Assist in validating and maintaining source organisation profiles and contribute to editorial guidelines.
• Support other information management and web strategy tasks matching the candidate's academic background.

Required profile

• Student in the final year of a bachelor's, master's or PhD programme, or holder of a second university degree or equivalent; applicants need not have professional work experience.
• Field of study closely related to the internship; proof of status must be provided with the application.
• Fluency in spoken and written English; knowledge of French or Spanish is desirable.
• Interest in the work of the United Nations, including disaster risk reduction, climate change or sustainable development.
• Ability to interact respectfully with people of different cultural backgrounds and beliefs.

Required skills

• Good knowledge of MS Word, MS Excel, MS PowerPoint and MS Teams.
• Desirable: web analytics tools (Google Analytics 4, Looker Studio, Matomo), CMS (Drupal, WordPress), basic HTML, spreadsheet data analysis and familiarity with AI tools such as large language models.