Restaurant Director – Il Lago

About the role

Four Seasons Hotel des Bergues Geneva is hiring a Restaurant Director for its Michelin-starred restaurant Il Lago, advertised through Hosco in Geneva. The role leads and manages the entire restaurant team and is responsible for overall service quality, customer satisfaction, the outlet's appearance and the financial performance of the restaurant.

Key responsibilities

• Recruit, train and develop the team, ensuring staff comply with hygiene, quality and Four Seasons standards, mandatory PCI training and the opinion survey.
• Keep the outlet clean and well maintained, propose seasonal menus with the kitchen team and ensure high standards of service.
• Manage the budget, food and beverage costs, waste and the green committee; use management tools such as Mirus, Ontrack and Birchstreet.
• Handle daily operations: purchase forecasts, cost control, price setting, schedules, annual reviews and overtime.
• Supervise service, inventory and stock rotation, and keep the VIP and regular guest card up to date.
• Take part in recruitment interviews, conduct behaviour-based interviews and follow up on team training.
• Advise guests on places to visit in Geneva and handle reservations and payments by phone.

Required profile

• Swiss nationality, Swiss residence permit or EU citizenship only.
• Fluent French and English; a third language is an advantage.
• Knowledge of service, F&B, order taking and housekeeping, and computer skills.
• Qualified and experienced in wine and food service, with strong interpersonal and organisational skills.
• Experience in the hospitality industry is preferred.

Required skills

• Word, Outlook, Excel and POS software (Micros).
• Wine and food service knowledge.