Revenue Operations Manager

About the role

A fast-growing scale-up in Zurich is looking for a hands-on, data-driven Revenue Operations Manager who connects people, processes, data and technology across Sales, Marketing and Channel to improve commercial execution and enable predictable growth. Reporting to the Chief Revenue Officer, the role works closely with Sales, Marketing, Channel, Pre-Sales and Finance to build reliable commercial data, improve pipeline and forecast visibility, optimize processes and give actionable insights. It is a high-impact role in which you will help define how the company measures, manages and improves its commercial performance.

Key responsibilities

• Build and maintain dashboards covering ARR, bookings, pipeline coverage, conversion, win rates, sales cycle and forecast accuracy, and set up consistent pipeline stages and qualification criteria
• Support target setting, territory and quota allocation, capacity planning and sales compensation, and improve opportunity management with structured sales methodologies such as MEDDPICC
• Support the CRO with regular Management and Board reporting on revenue, pipeline, forecast and key KPIs
• Own and optimize the CRM platform, tighten data standards and drive adoption and accountability across Sales, Marketing, Channel and Pre-sales
• Document and improve key commercial processes, including funnel stages, qualification criteria and handovers
• Sharpen funnel definitions and measurement across Marketing, Sales and Channel, and monitor lead-to-revenue conversion, attribution and partner-sourced pipeline
• Own the commercial technology stack and its integration with the CRM, including intent data, prospecting, sales intelligence and marketing automation, and identify automation opportunities

Required profile

• 4+ years of experience in Revenue Operations, Sales Operations or Commercial Operations in a B2B software or technology company
• Experience in SaaS or a high-growth technology environment; cybersecurity experience is a plus
• Strong understanding of B2B enterprise sales, pipeline management, forecasting and revenue metrics
• Experience defining, documenting and implementing commercial processes across teams
• Understanding of marketing funnel management, attribution and indirect/partner sales models
• Fluent English; German is an advantage
• Bachelor's or Master's degree in Business, Finance, Economics, Data Analytics or a related field preferred

Required skills

• Strong HubSpot CRM proficiency, including pipelines, workflows, automation, reporting, dashboards and integrations
• Experience with intent data, sales intelligence and marketing automation tools
• Hands-on experience integrating third-party platforms via APIs, no-code/low-code or native connectors