RRP Product Design Manager

About the role

The RRP Product Design Manager creates, develops and evolves distinctive products, accessories, packaging and Color, Material and Finish solutions across the Reduced-Risk Products portfolio. The role translates consumer needs, emerging technologies and complex hardware architectures into intuitive, refined and industrially credible experiences while strengthening the organization's in-house product design capability.

Key responsibilities

• Lead the design stream of assigned cross-functional programs, turning consumer insights and business priorities into concepts and industrially credible solutions.
• Coordinate internal and external design resources, including colleagues, agencies, model makers and suppliers, to deliver a coherent design vision.
• Apply systems thinking and Jobs-to-be-Done approaches to improve problem framing, decision-making and opportunity identification.
• Lead design activities through New Product Development, from early exploration and detailed design to industrialization and mass production.
• Resolve complex design issues, anticipate downstream risks and balance quality, cost and timing with partner functions.
• Strengthen the in-house design culture through mentoring, design methodologies and knowledge sharing.
• Monitor global design trends, emerging technologies and competitor systems to shape future design directions.

Required profile

• Master's degree in Industrial Design, Product Design, Design Engineering, Human-Centered Design, Engineering, Innovation or a related discipline; an advanced degree in Design Leadership, Innovation Management or Business Administration is an asset.
• At least 10 years of experience in product design, industrial design, innovation or product development.
• Proven experience delivering consumer-facing products from concept through industrialization and mass production.
• Experience in multicultural, cross-functional and matrix organizations, and with R&D, commercialization and product management teams.
• Fluent written and spoken English; additional languages are an asset.

Required skills

• Concept generation, detailed design, prototyping, visualization, mechanical and electronic integration, ergonomics, packaging and Color, Material and Finish.
• Strategic thinking and the ability to balance consumer desirability, technical feasibility and business viability.
• Communication, stakeholder management and the ability to guide agencies, model makers and suppliers through briefs.
• Attention to detail, quality and delivery timelines.

Selected candidates move through a phone screening, assessment tests, interviews and an offer within 1-3 weeks of the posting closing.