SAP Services Manager

About the role

We are seeking an experienced SAP Services Manager to lead SAP service delivery and oversee a team of SAP professionals within a complex international organisation. The role focuses on SAP SD, Logistics and end‑to‑end Order‑to‑Cash processes while supporting S/4HANA transformation.

Key responsibilities

• Lead SAP service delivery, ensuring high‑quality support, operational stability and continuous improvement.
• Manage, develop and mentor SAP teams, fostering collaboration and technical excellence.
• Oversee SAP SD, MM and Logistics capabilities with a strong focus on Order‑to‑Cash processes.
• Coordinate SAP services across business functions, integrating CRM/Salesforce, Finance, Supply Chain and ERP.
• Support SAP strategy, roadmap development and drive S/4HANA transformation initiatives.
• Ensure governance across change management, testing, migration, cut‑over and go‑live activities.
• Manage relationships with external implementation partners, service providers and internal stakeholders.

Required profile

• Proven experience in SAP service management or SAP delivery leadership.
• Strong understanding of SAP SD, Logistics and end‑to‑Cash processes, ideally including MM.
• Experience overseeing SAP services in complex, integrated enterprise environments.
• Exposure to SAP S/4HANA transformation programmes and related delivery activities.
• Strong stakeholder management skills and ability to bridge business requirements with technical delivery.

Required skills

• SAP SD
• SAP MM
• SAP S/4HANA
• SAP S/4HANA Cloud Public Edition
• Salesforce integration