Security Operations Engineer

About the role

As a Security Operations Engineer within Kudelski Security’s Managed Detection and Response (MDR) department, you will act as the primary liaison between our clients and the Cyber Fusion Center. You will deliver customized MDR services, ensuring seamless security operations and high client satisfaction.

Key responsibilities

• Serve as the main point of contact for the client side of the Cyber Fusion Center.
• Support threat monitoring, security service management, endpoint detection and response, and vulnerability scanning activities.
• Investigate and remediate incidents escalated by the Cyber Fusion Center or client internal teams.
• Write and maintain incident response playbooks and develop correlation rules, threat‑hunting, and threat‑intelligence use cases.
• Perform large‑scale incident response and contribute to service improvement initiatives, including SIEM rule tuning and data source qualification.
• Collaborate with product teams to design new services and implement tools or scripts that increase operational efficiency.

Required profile

• Passionate about cybersecurity with a continuous learning mindset.
• Customer‑oriented and motivated to deliver excellent client satisfaction.
• Comfortable working in fast‑paced environments and adapting beyond comfort zones.
• Self‑driven technology professional familiar with security operations.

Required skills

• SIEM platforms
• Endpoint Detection and Response (EDR)
• Vulnerability scanning tools
• Threat hunting techniques
• Incident response processes
• Scripting for automation