Senior DevOps Engineer - Customer Sandboxes

About the role

A partner company is recruiting a Senior DevOps Engineer based in Switzerland to join a Cloud Product Operations team supporting a leading platform for electronic agreements. The role takes ownership of customer sandbox environments, keeping them secure, scalable and cost-efficient, and works closely with Product, Support and Engineering teams.

Key responsibilities

• Design and implement automated policies for customer access to sandbox environments, including timed evictions and automatic teardown
• Architect and automate the provisioning, assignment and decommissioning of sandbox environments in line with organizational policies and licensing agreements
• Develop and maintain a resource-tagging strategy for sandboxes and cloud resources to support tracking, billing and auditing
• Build automation and tooling for dynamic upgrades and downgrades of customer subscription tiers, with controls for feature access and sandbox capacity
• Create dashboards, monitoring systems and alerts to track sandbox usage, identify quota breaches and give customers and administrators actionable insights
• Collaborate with Product, Support and Engineering teams to troubleshoot issues, improve processes and integrate new product features into DevOps workflows

Required profile

• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience
• At least 4 years of experience as a DevOps Engineer, Cloud Engineer or in Product Operations within SaaS environments
• Hands-on experience managing sandbox or ephemeral environments for external customers
• Strong communication and collaboration skills, with professional English

Required skills

• Strong knowledge of at least one major cloud platform: AWS, Azure or Google Cloud Platform
• Proficiency with Infrastructure as Code tools such as Terraform or CloudFormation
• Practical experience with automation and orchestration tools such as Python, Bash or Ansible
• Experience designing resource-tagging strategies, IAM policies and automated user-access workflows
• Good understanding of SaaS subscription models, billing and service-tier management
• Familiarity with cloud cost optimization and security best practices is an advantage; CI/CD pipeline experience is a plus

What we offer

• Flexible working arrangements, including remote, office-based or hybrid options
• Competitive salary and compensation package
• Career development, mentorship, training programs and technical talks
• Educational reimbursement, anniversary gifts and corporate events