Technical Service Specialist - Gearless Mill Drive

About the role

ABB is seeking a Technical Service Specialist for its Gearless Mill Drive (GMD) product line. The role involves delivering service portfolio activities, providing technical support, and ensuring customer satisfaction across the Mining & Materials business line.

Key responsibilities

• Provide remote and on‑site technical support, including installation, commissioning, maintenance, repairs, troubleshooting, back‑office engineering and consulting.
• Investigate customer needs through professional consulting and act as a 24/7 support line on a rotating weekly basis.
• Proactively suggest product and quality improvements and communicate them within ABB.
• Collaborate with service sales, life‑cycle management teams and other engineering disciplines.

Required profile

• Bachelor's or master's degree in electrical engineering or a related field.
• Proven experience as an electrical engineer or product specialist, preferably in power electronics.
• Strong communication and relationship‑building skills with customers and internal teams.
• Attention to detail and ability to produce accurate technical documentation.

Required skills

• Electrical engineering
• Power electronics
• Installation and commissioning of industrial equipment
• Maintenance and troubleshooting
• Retrofit engineering