After Sales Service Engineer (Full-time)
Synova SA · Duillier
Description du poste
About the role
Synova is seeking an After Sales Service Engineer to join its team and support customers worldwide with its patented Laser MicroJet® technology. You will work on high‑precision machines, ensuring they operate reliably in demanding environments.
Key responsibilities
- Install and commission 3‑ to 5‑axis laser‑water‑jet machines across Europe and globally.
- Operate in clean‑room or controlled environments when required.
- Respond promptly to service and maintenance requests, providing on‑site and remote support.
- Identify, document, and escalate recurring technical issues.
- Maintain high customer satisfaction through effective communication and training.
- Deliver customer training sessions both internally and at client sites.
Required profile
- Minimum 3 years of field service experience (preferred).
- Technical background as a technician or engineer in electronics/automation with solid knowledge of the machine‑tool industry.
- Experience with laser technology or optics is a plus.
- Strong problem‑solving abilities, autonomy, and ability to work under pressure.
- Willingness to travel up to 60 % of the time.
- Fluent in French and English; German is an advantage.
- Valid driver’s licence, clean driving record, and Swiss nationality or a valid Swiss work permit.
Required skills
- Electronics
- Automation
- Machine‑tool system knowledge
- Laser technology
- Optics
- Remote support tools (phone, email, remote access)
What we offer
- Motivating work environment with cutting‑edge technology.
- 5 weeks of vacation.
- Access to a private fitness club and relaxation area.
- Flexible working hours and parking.
- Flexible pension fund options.
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Synova SA
Duillier
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