Commercial AI Strategy Manager

About the role

A global commercial organization is looking for an experienced Commercial AI Strategy Manager to drive and accelerate the adoption of artificial intelligence. Reporting to a senior leader responsible for AI transformation, the role bridges commercial strategy and technology teams so that AI initiatives become tangible business outcomes. The position focuses on personalization initiatives and turning innovative concepts into scalable solutions.

Key responsibilities

• Co-develop and maintain the commercial AI roadmap aligned with business priorities, and accelerate the AI transformation agenda.
• Lead personalization-focused initiatives and develop business cases, KPIs and value realization plans for AI projects.
• Prioritize AI opportunities by business impact, feasibility, scalability and implementation speed, and turn them into technical requirements and delivery plans.
• Coordinate cross-functional teams from strategy through implementation and adoption, and promote AI-enabled ways of working.
• Identify value creation opportunities with external business partners and communicate progress, risks and dependencies to senior leadership.
• Consolidate learnings from AI deployments and build frameworks for scaling successful initiatives.

Expected deliverables

• A structured commercial AI roadmap linked to strategic priorities.
• At least two high-impact personalization initiatives delivered within the first year.
• A prioritized portfolio of AI use cases with clear business justification.
• Successful deployment and evaluation of selected AI pilots.
• Documented business, technical and organizational requirements for each initiative.
• A framework to measure adoption, performance and business outcomes, plus best-practice guidelines for scaling.
• Executive-level reporting on progress, impact and key decisions.

Required profile

• Strong business acumen and deep understanding of commercial drivers and business performance.
• Proven ability to convert AI capabilities into practical business use cases and to scale pilots across markets and organizations.
• Comfortable in complex, matrix-based environments, with strong communication and influence skills with senior stakeholders.
• Interest in emerging AI trends and ability to turn them into business impact.