Customer Audit Manager / Senior QA Specialist

About the role

Lonza is seeking a Senior QA Specialist / Customer Audit Manager to lead customer and internal audits at its Visp site. The role involves planning, executing, and documenting audits, as well as supporting regulatory inspections.

Key responsibilities

• Plan, execute and document customer audits, coordinating with project teams and customers.
• Conduct internal self‑inspections and manage paper inspections by regulatory authorities.
• Prepare responses to audit observations and provide KPI data to QA Management.
• Support QA Management during on‑site regulatory inspections, including preparation meetings and SME trainings.

Required profile

• Academic degree in Chemistry, Biotechnology, Life Sciences or related field.
• Excellent communication skills in English and German.
• Professional appearance and strong interpersonal abilities.
• Ability to prioritize work in a fast‑paced environment.

Required skills

• Experience with GMP manufacturing processes.
• Proficiency in TrackWise audit documentation system.
• Competent MS Office skills.

What we offer

• Agile career development and dynamic working culture.
• Inclusive and ethical workplace with performance‑based compensation.
• Comprehensive benefits package varying by role and location.