Customer Service Executive – Community Associate

About the role

As a Customer Service Executive (Community Associate) you will be the first point of contact for guests and members in a Regus business centre. You will help create a professional, welcoming environment that supports client productivity and satisfaction.

Key responsibilities

• Greet customers and guests, manage front‑desk operations.
• Provide administrative and operational support, including mail handling, switchboard supervision and office supply procurement.
• Organise and coordinate community and centre events.
• Maintain quality standards, oversee daily cleaning, and ensure centre maintenance tasks are completed.
• Execute opening and closing routines and set up office and conference rooms.

Required profile

• High self‑motivation, performance‑oriented and able to work independently.
• Diplomatic, calm and tactful when handling customer issues.
• Can‑do attitude, open to challenges and change.
• Excellent written and spoken German, French and English.
• Completed vocational training (beginners welcome) and a well‑groomed appearance.
• Strong communication skills and a service‑oriented mindset.

Required skills

• Proficiency with MS Office 365.

What we offer

• Opportunities for career advancement within a global, fast‑growing company.
• Access to a range of training programmes to develop your talent.