Desktop Support Technician – Onsite IT Deployment

About the role

The Desktop Support Technician joins the Site Technology Servicing team to provide onsite IT support focused on installing, deploying, and managing end‑user hardware across the London office.

Key responsibilities

• Unpack, prepare, and build thin client devices; maintain inventory of devices and legacy hardware.
• Perform data wiping of legacy equipment using Blanco software and update the CMDB (ISAC) accurately.
• Deploy thin client devices at user desks, decommission existing hardware, and handle logistics and packaging for disposal or remarketing.
• Produce nightly reports on deployment numbers, successes, and failures.
• Coordinate daily project activities, prepare regular status reports, and supervise team members to keep workflow on track.
• Communicate project status to stakeholders and raise support requests as needed.

Required profile

• Ability to follow customer‑provided training and adhere to safety, policy, and operational guidelines.
• Strong organisational skills for inventory, shift handover, and logistics management.
• Effective communication with internal and external migration teams.

Required skills

• Thin client deployment
• Blanco data wiping software
• CMDB (ISAC) usage

What we offer

• Competitive salary and benefits package.
• Opportunities for career growth and continuous learning.
• Work with cutting‑edge technologies in a global, innovative team.