Digital Business Project Manager

About the role

A growing digital consulting and transformation team is looking for a Digital Business Project Manager to join its Customer Experience team of about 60 people. The role covers E-Commerce, Customer Experience and Digital Transformation, with clients from Switzerland and abroad. It combines hands-on project management with business consulting, and offers a hybrid, predominantly remote setup.

Key responsibilities

• Independently manage digital business projects from planning and process analysis through implementation, go-live and beyond
• Own about 2-3 client projects across E-Commerce, SAP Commerce Cloud, Customer Experience and emerging AI-related solutions
• Manage timelines, budgets, resources, quality and commercial delivery
• Act as the main contact between clients, business consultants, developers and internal stakeholders
• Analyse existing processes and identify improvement opportunities through digital transformation
• Coordinate internal project teams and manage client expectations with regular updates
• Contribute to business consulting by helping clients understand how technology improves their wider business

Required profile

• At least 3 years in IT project management, ideally in a digital agency or consulting environment
• Experience managing digital projects, budgets, timelines, resources and commercial delivery
• Consulting mindset and confidence in managing direct client relationships
• Fluent High German is essential, with good English

Required skills

• SAP CX, SAP Commerce Cloud, Spryker, Shopify or similar E-Commerce/CX platforms
• Understanding of digital sales, service, marketing and E-Commerce processes
• Familiarity with traditional and agile project management methods

What we offer

• Total package of up to CHF 130,000, with flexible base salary and bonus depending on experience
• Strong pension provision and half-price travel across Switzerland
• Predominantly remote work, about one day per week in the office after the first two months
• Flexible working hours and long-term career development