Director, CRM Strategy & Engagement

About the role

The Director, CRM Strategy & Engagement partners with the Head of Strategic CRM Development and External Liaison to drive the Cardiovascular, Renal and Metabolism Development Unit’s priorities through communications, engagement, portfolio strategy and external collaboration.

Key responsibilities

• Lead and execute an integrated communications, engagement, and culture strategy that strengthens organizational alignment and stakeholder visibility.
• Develop and deliver strategic communications that clearly articulate Development Unit priorities, achievements, and value creation.
• Advance portfolio strategy initiatives and business development priorities through collaboration across Development, Biomedical Research, and partner functions.
• Lead competitive intelligence activities, providing actionable portfolio insights to stakeholders.
• Drive Novartis participation in TransCelerate activities, including stakeholder alignment and internal communications.
• Facilitate cross‑functional forums and leadership discussions that support enterprise collaboration and shared learning.

Required profile

• Master's degree or Doctorate in Life Sciences, or MBA with relevant scientific background and equivalent experience.
• Significant pharmaceutical industry experience within drug development or a multidisciplinary healthcare environment.
• Demonstrated success leading complex cross‑functional initiatives and strategic programs.
• Strong project‑management capabilities with a track record of delivering outcomes in matrixed organizations.

Required skills

• SharePoint
• Data visualization
• AI‑enabled productivity tools
• Portfolio management platforms

What we offer

• Competitive annual base salary (CHF 142,500 – CHF 263,500) with performance‑based bonus potential.
• Comprehensive insurance, retirement plans and wellbeing resources.
• Flexible and hybrid working options where possible.
• Minimum 14 weeks paid parental leave and pay‑equity principles.