Global Head of Quality Systems & Services

About the role

Lead Bachem’s new global Quality organization, overseeing quality systems, eQMS, risk management, training, document management and global quality services across the network.

Key responsibilities

• Lead the global Quality Systems & Services department covering QMS, Quality Risk Management, Training, eQMS/document management and Global Quality Services & Support.
• Continuously improve global QMS processes and platforms to ensure compliant, efficient and harmonised execution.
• Define and maintain the global Quality Risk Management framework for science‑ and risk‑based decision‑making.
• Develop and oversee global eQMS, document management and GxP training standards, including governance and continuous improvement.
• Build and develop a high‑performing global team through clear accountabilities, collaboration, capability building and talent development.
• Provide global quality support to sites and functions, including process guidance, system support, troubleshooting and knowledge sharing.

Required profile

• University degree in life sciences, pharmacy, chemistry, biotechnology, engineering or related field; Master’s or PhD preferred.
• 12–15 years of experience in pharmaceutical, biotech or CDMO industry with strong GMP exposure.
• Several years of global or multi‑site leadership in Quality Systems, Risk Management, Training or Operational Quality Support.
• Proven track record in driving quality system transformations and improving global QMS, eQMS/document management, deviation, CAPA, change control and training frameworks.
• Strong senior stakeholder management, communication and influencing skills across sites, functions and leadership levels.
• Excellent English and German language skills.

Required skills

• eQMS implementation and management
• Quality Management System (QMS) expertise
• Good Manufacturing Practice (GMP) knowledge
• Quality Risk Management and RCA methodologies
• CAPA and change control processes

What we offer

• Dynamic, rapidly growing work environment with internal development opportunities
• Employee development through numerous internal and external training programmes
• 60% pension fund contribution by Bachem AG plus optional extra‑mandatory pension plan
• Access to benefits platforms with external partner discounts
• Fresh, healthy and varied food in staff restaurant and a wide range of free sports activities on the Bachem Campus