Global Template Owner – Quality Management, Clinical/R&D

About the role

As part of the Transcend global business transformation program, which modernizes pharmaceutical transactional processes and harmonizes them into a single clean ERP (SAP S/4 HANA), Johnson & Johnson is looking for a Global Template Owner for Quality Management, Clinical/R&D Quality. The role leads the consolidation of Clinical/R&D Quality business processes and supports the creation of the Global Template aligned with the Transcend roadmap. It is a hybrid position, with possible alternate locations in Zug or Schaffhausen, Switzerland.

Key responsibilities

• Serve as the Innovative Medicine subject matter expert for Clinical/R&D Quality activities, driving global S/4 HANA standardization, alignment and adoption.
• Ensure all Clinical/R&D Quality processes and designs align with the Transcend future-state blueprint.
• Act as a Change Champion to support global standardization and process harmonization.
• Develop, document and steward the Global Template, keeping it consistent across all markets.
• Build and optimize business processes aligned with the future-state Clinical/R&D Quality architecture and support adoption regionally.
• Support Business Simulation and User Acceptance Testing so the deployment team understands the template designs.
• Document and map end-to-end Clinical/R&D Quality processes and support training design, compliance documentation and process updates.
• Develop standard testing approaches and tools for consistent process validation, and support quality compliance, system validation and change control.

Required profile

• Minimum 10 years of relevant work experience.
• Bachelor's degree or equivalent strongly preferred; high school or equivalent at minimum.
• Business functional experience (Operations, Supply Chain and/or Finance) in a complex, multi-ERP environment.
• Experience supporting large-scale ERP processes after transformation or implementation, and leading operational technological processes in a global organization.
• People management and development experience (direct or indirect reports and partners).
• Preferred: pharmaceuticals, life sciences or regulated industry experience, and experience with business process design, engineering or optimization.
• English proficiency required; German, Dutch or Italian helpful.
• Up to 30% domestic and international travel, and on-site presence at least three days per week.

Required skills

• Certifications such as PMP, FPX, APICS or Lean/Six Sigma are helpful.
• Proven experience with large-scale SAP ERP replacement projects.
• Experience leading multi-functional decision-making bodies.
• Experience deploying standardized work processes, tools and templates.