ICT Supporter (All Genders) 100%

About the role

Zehnder, a manufacturer of heating, ventilation and air cleaning systems, is looking for an ICT Supporter to keep its internal IT operations running smoothly. The role covers day-to-day support for end users, device maintenance and administration of Microsoft 365 and Active Directory.

Key responsibilities

• Ensure smooth day-to-day IT operations for end users
• Install, maintain and support client devices (desktops, laptops and mobile devices)
• Provide on-site and remote support for hardware and software issues
• Administer and maintain Active Directory and Microsoft 365 environments (Teams, Exchange, Azure)
• Manage mobile devices (iOS in Azure) and support software deployment and OS rollouts
• Assist with network tasks such as upgrades, replacements and administration of networking tools
• Onboard and train new employees, and create operating manuals, checklists and user guides

Required profile

• Completed qualification in IT systems engineering (EFZ/FA) or equivalent
• At least 3 years of experience in end-user support
• Fluent German and English, written and spoken
• Availability for occasional evening or weekend assignments

Required skills

• Windows clients, Microsoft 365 (Active Directory, Azure, Teams, Exchange) and iOS devices
• Mobile Device Management (iOS in Azure); Modern Workplace knowledge is an advantage
• Strong communication, organisation and analytical skills

What we offer

• Staff restaurant and employee profit-sharing scheme
• Flexible working hours and the possibility of extra holidays
• Free parking spaces and purchase of Zehnder products at reduced prices
• Optional savings plan with the pension fund and a REKA card with a 20% discount
• Open corporate culture, promotion and development opportunities