Key Account Manager – Dental Industry (Switzerland)

About the role

We are seeking a driven Key Account Manager to lead sales growth and customer engagement for an innovative dental manufacturer operating across Switzerland. This field‑based position involves building strong B2B relationships with dental professionals, key accounts, and industry stakeholders while travelling extensively within the territory.

Key responsibilities

• Achieve sales targets, generate leads and support customer retention.
• Develop long‑term relationships with key customers and deliver tailored solutions.
• Collaborate with distributor sales teams through co‑travel and joint customer visits.
• Conduct product training and education sessions for distributor representatives.
• Serve as the primary liaison between clients and internal teams (marketing, customer service, logistics).
• Prepare and negotiate detailed proposals and contracts.
• Track and report weekly/monthly performance against KPIs.
• Monitor sales metrics, recommend actions to improve performance and uncover new growth opportunities.
• Represent the business at trade shows, conferences and customer events.
• Develop strong relationships with Key Opinion Leaders (KOLs) in the dental field.

Required profile

• Proven experience in sales or account management, preferably in the dental or MedTech sector, or a clinical dental background as a hygienist.
• Outstanding communication, presentation and customer service abilities.
• Based within the Swiss territory, fluent in Swiss German and proficient in English.
• Willingness to travel extensively and work occasional evenings or weekends.

Required skills