Product Manager, Platform Operations (Indivi GO / Indivi PRO)

About the role

Indivi is a TechBio company enabling precision and personalised medicine in neuroscience research and development, and is growing rapidly. It is looking for a Product Manager, Platform Operations for Indivi GO and Indivi PRO, a high-autonomy role that owns end-to-end delivery of product initiatives, optimises cross-functional execution and ensures product decisions are driven by data, customer needs and commercial priorities.

Key responsibilities

• Map end-to-end product and delivery workflows, identify friction points and bottlenecks and drive their resolution
• Define and own core performance metrics (adoption, cycle time, defect/support load, throughput) and use them to justify roadmap decisions
• Shift planning from feature lists to measurable outcomes tied to company OKRs, and own prioritisation end-to-end
• Work with Business Development and Clinical Operations to turn commercial priorities and customer commitments into product decisions
• Translate solutions into product requirements and user stories with engineering, ensuring timely delivery
• Keep product development aligned with quality management systems and regulatory and documentation standards
• Run structured feedback loops such as interviews, usability testing and support signals

Required profile

• Bachelor's degree in Computer Science, Health Informatics, Engineering, Business or a related field, or equivalent practical experience
• 3+ years as a Product Manager owning a mobile app or web product, with data-driven roadmap decisions, delivery process improvements and commercial partnerships
• Professional fluency in English
• Comfortable working autonomously, with a bias for action and strong stakeholder communication

Required skills

• Product analytics tools (e.g. Mixpanel, Amplitude)
• Process mapping tools (e.g. Miro, Lucidchart) and agile tools (e.g. Jira)
• Practical understanding of quality standards such as ISO 13485 and IEC 62304, and data privacy frameworks (GDPR / HIPAA)
• Agile/Scrum certification (e.g. CSPO) is a plus; Lean/Six Sigma or analytics credentials are a strong plus