Quality Assurance Engineer - Documentation & Training

About the role

Merz Aesthetics, a medical aesthetics business with a global presence and headquarters in Raleigh, N.C., USA, is hiring a Quality Assurance Engineer focused on documentation and training in Plan-les-Ouates (Geneva). This is a full-time CDI position. The role covers quality documentation, training delivery, CAPA management, internal audits and document control.

Key responsibilities

• Develop, review and maintain quality documentation such as SOPs, work instructions and quality manuals, aligned with GMP and regulatory requirements.
• Design and deliver training on quality assurance processes, documentation control and operational procedures for all staff levels.
• Lead CAPA processes, including investigation of deviations and root cause analysis.
• Conduct internal audits to check compliance with quality standards and identify improvement areas.
• Collaborate with cross-functional teams to prepare accurate documentation and training materials.
• Use data analysis to monitor quality metrics, spot trends and recommend improvements.
• Manage the document control system, including version control, distribution and archival.
• Support operations teams as a subject matter expert on quality matters and contribute to continuous improvement.

Required profile

• Master's degree (or equivalent Bac +5) in Biotechnology, Engineering, Quality or a comparable scientific discipline.
• At least 5 years of experience in Quality Assurance within a regulated environment.
• Fluent in English and French.

Required skills

• Knowledge of GMP, ISO 13485 and QA principles.
• Proficiency in Microsoft Office, Quality Management Systems and digital/AI tools for data analysis and documentation.
• Strong communication, stakeholder management and attention to detail.

What we offer

• Flexible working hours and home office work where required, plus generous annual leave.
• Training programmes such as LinkedIn Learning, FranklinCovey and Harvard online.
• Premium accident insurance, pension fund, discount programmes, Employee Assistance Program and team activities.