Quality Engineer – Customer Claims & Continuous Improvement

About the role

VAT Group is seeking a Quality Engineer to strengthen its commitment to high‑performance vacuum solutions. You will act as a key quality partner, supporting both customers and internal teams while driving continuous improvement across the production environment.

Key responsibilities

• Coordinate and process customer and internal quality claims.
• Lead 8D problem‑solving teams to resolve complex issues.
• Monitor quality performance, initiate continuous‑improvement initiatives, and lead Q‑innovation projects.
• Promote a quality mindset by delivering training sessions to production staff.
• Serve as the interface for quality matters between Production, Business Units, Engineering, and Corporate Quality.
• Plan and conduct internal audits to ensure compliance with standards.

Required profile

• Technical education with advanced training in quality management.
• Degree in quality management or a bachelor’s in engineering (preferred).
• Proven experience using key quality tools such as 5 Why analysis, SPC, and Ishikawa diagrams.
• Hands‑on experience with internal and external audits.
• Fluent in English and German.

Required skills

• 5 Why analysis
• Statistical Process Control (SPC)
• Ishikawa (fishbone) diagram
• Internal audit execution
• External audit coordination
• 8D problem‑solving methodology