Quality & Project Engineer Eastern Europe & Ukraine

About the role

Hitachi Energy is looking for a Quality & Project Engineer (80-100%, full time, based in Zurich) to act as the main link between its customers in Eastern Europe and Ukraine and the global service and engineering teams. The role combines technical expertise, project management and customer focus to resolve quality and service issues and support recovery projects for critical energy infrastructure.

Key responsibilities

• Serve as the primary customer interface for quality and service matters in Eastern Europe, with a strong focus on Ukraine.
• Bridge communication between customers, local Ukrainian organisations and the Swiss Engineering, Troubleshooting and Service teams.
• Assess equipment damage and technical issues related to Gas-Insulated Switchgear (GIS) and Generator Circuit Breakers (GCB).
• Coordinate repair, refurbishment and recovery from damage assessment through project completion, and support field service teams remotely.
• Prepare damage assessment reports, technical findings and repair recommendations in Ukrainian and Russian, and review and translate field reports and technical documentation.
• Manage customer communication throughout repairs, coordinate technical clarifications, materials, logistics and repair schedules, and track escalation of quality and service issues.
• Support quality assurance, service and project management processes, and maintain strong customer relationships.
• Travel within Eastern Europe and Ukraine as required.

Required profile

• Bachelor's or Master's degree in Engineering, preferably Electrical, Mechanical, Power Systems or Information Technology.
• Experience in project management, service operations, installation, maintenance or repair of high-voltage equipment.
• Fluency in Ukrainian, Russian and English is mandatory; German is a strong advantage.
• Willingness to travel internationally (about 10-20%).

Required skills

• Knowledge of GIS, GCB or related high-voltage equipment is highly desirable.
• Technical writing and stakeholder management skills.
• Ability to work across cultures and in a dynamic international environment.